Wednesday, December 19, 2018

Internet Banking vs. Banking Apps: The Difference

The Indian digital users have become smart and sharp. They prefer mediums that are accessible on the move. Regarding the banking sector, they want services which are swift and convenient. With the digital world continually improving, banks ensure to offer products to customers that not just satisfy them but also keeps up with the latest tech trends. Precisely what internet banking and a banking app provides.

Online banking has made the tasks for customers simpler and easier. But which of the two is better?

Internet banking:

Before the net banking app entered the market, internet banking was the go-to mode. Customers earlier used to visit the bank branch personally, wait in the never-ending lines and complete their banking chore. With the onset of net banking, customers could sit at the comfort of their home or office and access their account, transfer money to other accounts, make credit card payments, set up of a mutual fund, loan repayments and much more.

Internet banking requires a customer ID and password to utilise the facilities mentioned above flawlessly. Internet banking does not make a person wait or requires them to carry cash in the wallet. All that people need is the login credentials.

Mobile banking:

With banking industry becoming more and more tech-savvy, banks have started rolling out their apps. The banking app allows customers to use the services such as transferring funds, viewing account, receiving e-statements, etc. irrespective of the time and place. Also, banking apps provide information on the nearest ATMs and add recipient payees. A decent 3G/4G connection suffices for mobile banking.


Characteristics of internet banking and a net banking app


Internet banking
Mobile banking app
Enter the bank's portal using customer ID and password to operate your finances
Download the app from authentic sources like Google Play Store or iOS. Customers can set a PIN for the secured transaction
Internet banking offers two modes of money transfer: NEFT and RTGS. Where NEFT works on a timely basis, RTGS provides real-time facility
It is a 24*7 and 365-day medium. Some banks also deliver virtual assistance to clear the doubts of the users on the spot
Internet banking offers similar services that one could find a local bank branch
A banking app improvises their strategies and provides innovative services to keep their apps user-friendly  
The digital age of banking sector began through internet banking
Mobile banking keeps up with the trend. Some banks have already started launching smartwatch app, especially for the business-oriented people


To sum up, net banking and mobile banking are two sides of the same coin. While the screen sizes change, banking services remain the same in both the mediums.

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