With the Indian e-commerce space expanding due to constant spree of acquisitions, more and more Indian customers are moving away from traditional way of shopping at stores to shopping online. This, along with demonetisation has led to a swift rise in the number of digital mode of payments in recent years. These include numerous forms of payments, such as net banking, debit/credit cards, mobile wallets, UPI, etc. This also calls for an increasing requirement of recognising on how to safeguard online payments.
While technology has made it simple for us to manage our daily expenses, every great innovation has drawbacks too. This wave of digital payments has also opened doors to risks of cyber theft as new users, and the less tech-savvy do not take all the adequate safety measures while using internet banking.
Lot of us tend to save personal financial information on various digital payment platforms for quicker payments. While it does make our lives easier, it also causes a severe security threat.
While doing transactions online, we are subject to various risks of scams such as – loss of money and financial data, phishing scams and identity theft. Since most of us now use net banking to make online payments, one must take safety measures to protect money, both offline and online.
Here are few rules to follow to ensure safety while indulging in financial transactions on the internet:
Secure website
Anybody can go through your letters from the mailbox outside your house. Similarly, anybody can sniff around your internet connection too, if logged into an unsecured website. And if someone scrutinises your connection for a long time, they can gain access to any data that you send and receive or have stored on that site.
For preventing this violation of security, most social networks, email services, etc. use a safe and secure protocol, called HTTPS. This security protocol is known as Hyper-Text Transfer Protocol over Transport Layer Security or HTTPS. It means end-to-end encryption of any data that’s exchanged between website servers and you.
The easiest way to identify if the website is safe is to look for a green padlock icon in the left corner of the address bar. Also, look if it is “HTTPS” at the beginning of the URL in the address bar and not “HTTP”.
Dedicated email address
If you are a regular online shopper, it is ideal to create a separate email address just for online shopping. Keep this email account clean and uncluttered. This way if you receive any unsecure email, on your main ID, with dubious promotion offers, you can spot them right away.
Payment alert messages
In case, you do not have the SMS alerts facility active, we advise you should get it as soon as possible. The SMS alert facility will inform you of any bank account activity. Hence if any transaction does not get initiated, report to the bank immediately and cancel all your cards. If informed on time, your money is safe, and the bank will compensate you for losses, if any, as per RBI guidelines.
Avoid public computers and Wi-Fi
Never do any online banking transactions on a public computer such as the ones in cybercafé. Also, never use public Wi-Fi for financial transactions as they are unsecured networks. Anyone can join the network as there is no key or password to access it. Such networks can easily fall prey to hackers who can steal your details.
Remember these protocols while using your mobile banking apps as well.
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